Privacy Policy
Last updated: 1 January 2026
Srivari Healthcare ("we", "our", "us") is committed to protecting your privacy. This policy explains what personal information we collect when you use this website, how we use it, and the choices you have.
Information we collect
- Contact information — name, phone, email, address (when you submit an enquiry, place a rental order, or request a sleep study consultation).
- Order & rental records — items ordered/rented, prescription details (if shared), service history.
- Website usage — pages visited, device type, IP address (collected via Google Analytics for site improvement).
How we use your information
- To respond to enquiries, schedule installations and provide clinical follow-up.
- To process rental orders and payments.
- To improve our services and the website experience.
- To send service updates relevant to your equipment (we do not send marketing email without consent).
How we protect your information
Personal data is stored on secure servers with restricted staff access. We follow ISO 13485 quality protocols for any clinical or service records. Payment processing is handled by PCI-DSS compliant providers — we do not store card details on our servers.
Sharing with third parties
We do not sell your information. We share data only with: (a) authorized service partners (e.g., delivery, installation, manufacturer warranty claims with Löwenstein Medical), (b) payment gateways for transactions, (c) legal authorities when required by law.
Your rights
You can request access to, correction of, or deletion of your personal data at any time by emailing ceo@srivari.org or calling +91 99410 64349.
Cookies
This site uses essential cookies for cart/inquiry functionality and Google Analytics for anonymous usage statistics. You can disable cookies in your browser settings.
Contact
For privacy-related questions: ceo@srivari.org · +91 99410 64349 · Chennai, Tamil Nadu, India.